SMS Disclosure

SMS Terms & Conditions
Eastside Subaru may send you text messages (SMS) regarding appointments, vehicle purchase and leasing information, services, and promotions. These messages are intended to enhance your customer experience.

Opting In:

·       When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.

·       This initial text message will clearly state that it is an opt-in request.

·       You must reply "YES" to this message to opt in to our text messaging program.

·       Our team members cannot prompt a new message to you without your opt-in.

·       You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.

 Message Frequency:

·       The number of text messages you receive will vary depending on your interactions with us.

·       For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.

·       For service appointments and related communication, you can expect approximately 3-10 messages per conversation.

·       For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.

 Message and Data Rates:

·       Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.

 Opting Out:

·       You can opt out of receiving text messages from us at any time.

·       To opt out, simply reply STOP to any message you receive from us.

·       You will receive a confirmation text message acknowledging your opt-out request.

 Resuming Messages:

·       If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.

 Privacy:

·       We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy https://www.eastsidesubaru.com/tools/complyauto/privacy-policy.htm.

·       We will not share your phone number with third parties for their marketing purposes without your express consent.

Support:

·       If you have any questions or need assistance, please contact us at 425.786.1850 or privacy@tonkin.com.

 Changes to this Policy:

·       We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.