SMS Terms & Conditions
Eastside Subaru may send you text messages (SMS) regarding appointments,
vehicle purchase and leasing information, services, and promotions. These
messages are intended to enhance your customer experience.
Opting In:
·      When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.
·      This initial text message will clearly state that it is an opt-in request.
·      You must reply "YES" to this message to opt in to our text messaging program.
·      Our team members cannot prompt a new message to you without your opt-in.
·      You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.
 Message Frequency:
·      The number of text messages you receive will vary depending on your interactions with us.
·      For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.
·      For service appointments and related communication, you can expect approximately 3-10 messages per conversation.
·      For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.
 Message and Data Rates:
·      Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.
 Opting Out:
·      You can opt out of receiving text messages from us at any time.
·      To opt out, simply reply STOP to any message you receive from us.
·      You will receive a confirmation text message acknowledging your opt-out request.
 Resuming Messages:
·      If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.
 Privacy:
·      We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy https://www.eastsidesubaru.com/tools/complyauto/privacy-policy.htm.
·      We will not share your phone number with third parties for their marketing purposes without your express consent.
Support:
·      If you have any questions or need assistance, please contact us at 425.786.1850 or privacy@tonkin.com.
 Changes to this Policy:
·      We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.
