The 2021 Subaru Love Promise Customer Commitment Award

The 2021 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Eastside Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

ASPCA

The Mountaineers, National Park Foundation

YMCA , Gonzaga University, St. Benedicts School, Teach for America

MTAA Youth Baseball, Meals on Wheels, Make a Wish

Cystic Fibrosis Foundation, Hope Heart Institute, Community Cancer Fund

Did Eastside Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Eastside Subaru

Subaru and Eastside Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Eastside Subaru supports Motley Zoo - JME T

We are so grateful to have the support of Eastside Subaru to help us save more animals in need! For two years now, Motley Zoo has been the recipient of Eastside Subaru's support for the Subaru Loves Pets promotion where we received a $100 donation for every dog adopted. This much needed funding helps us save the underdogs- of which we have many! More than 30% of our animals are special or medically needy- so Eastside Subaru's support helps significantly. Because of Eastside Subaru, we can say yes to more animals in need.

MOTLEY ZOO ANIMAL RESCUE
Eastside Subaru supports Motley Zoo

Blanket donation - Paul L

Great to have a short visit with the staff at Friends of Youth in Kirkland , they are an organization dedicated to serving youth and young families facing circumstances of homelessness , foster care , and behavioral challenges . we were very honored to provide blankets and socks for people in need.

Friends of Youth
Blanket donation

Stinky Spoke Event - Hans G

Your $500 donation to the June 2021 virtual Stinky Spoke event was incorporated into a $4,000 donation scholarship for the 2021-22 academic year to Redmond High school graduate now attending the University of Washington. Let me share with you the demographics data from the last Stinky Spoke {2020}. We had 352 riders, and this group had the following "profile". 83% male 17% female Average age 47 Median age was 49 Oldest age was 73 Youngest age was 12 Primary ridership was from Edmonds , Duvall , Everett , Federal Way , Kenmore , Kirkland , Marysville , Portland , Redmond , Snohomish , Tacoma and Woodinville .Prize for the longest distance goes to Brooklyn NY , then Spokane and Yakima. We are shooting for 500 riders in 2022. Hans Gunderson Treasurer-Redmond Rotary Club & Foundation

Redmond Rotary Club & Foundation
Stinky Spoke Event

Mito Auction - Jill H

Subaru “Share the Love” Event Supports Seattle Children’s Hospital and The Mitochondrial Research Guild Over the last five years, the Mitochondrial Research Guild has received $190,000 through Subaru’s Share the Love event. This support from Eastside Subaru has been instrumental in the development of a new laboratory service being provided at Seattle Children’s Hospital for families that are looking for information on whether their child has Mitochondrial disease. This new service went online in February 2021. Mitochondrial disease results from failures of the mitochondria, which are specialized compartments present in almost every cell of the body. Mitochondria are called the “powerhouses” of the body since they are responsible for creating more than 90% of the energy needed by the body to sustain life and support growth. When the mitochondria are not functioning correctly then the organs in our body begin to suffer. Many people, especially children, suffer from defects in the mitochondria. Depending on which cells are affected, a child can have strokes, seizures, gastro-intestinal problems, blindness, deafness, muscle failure, diabetes, developmental delays, heart and kidney problems, immune system problems and liver disease. Whole systems within a body can begin to fail and the life of the child is compromised, changed, or ended.Identifying mitochondrial deficiencies in the cells is very complex and it took the collaboration of Dr. Anna Scott, Co-Director of the Biochemical Genetics Laboratory and Research Scientist Dr. Bernhard Kayser three years to develop a new Mitochondrial Respiratory Chain Enzyme Analysis. This analysis is used to provide supporting evidence for a diagnosis of mitochondrial disease in patients with clinical symptoms and negative or inconclusive DNA results. Having this service performed in Seattle is reducing the wait time for families to receive a diagnosis and is providing critical information to Mitochondrial specialists, such as Dr. Russ Saneto at Seattle Children’s to assist them in providing the best possible care for their patients.The development of this new service would not have happened without the support of Eastside Subaru. Drs.Subaru Presentation by MC Mike Brown and Mito Guild VP Heather Owens at the Cure of Mito fundraiser in October, 2021.

Mitochondrial Research Guild
Mito Auction

Homeward Pet Open Golf Tournament - Abbie L

We, at Homeward Pet, want to extend a huge thankyou to Eastside Subaru for their extremely generous support of our recent Homeward Pet Open Golf Tournament. Not only was Eastside Subaru a Birdie level sponsor, they also donated a car tent for our Silent Auction/raffle, had a car onsite at hole #2, provided four hole-in-one contests to engage players during the event, and actively participated in the tournament itself. Golfers expressed that it was fun to see the car with the tent set up at hole #2. Eastside Subaru was integral to the success of our first ever golf tournament. We had 106 players register, as well as staff ,volunteers , course staff, and other sponsors who participated in the day. The tournament was successful and provided needed funds for the care of our animals and programs. We truly appreciate the support that Eastside Subaru consistently shows for the dogs and cats in our care. Homeward Pet Adoption Center abbie@homewardpet.org 425.488.4444 ext.4015 www.homewardpet.org

Homeword Pet
Homeward Pet Open Golf Tournament

Montley Zoo's Strut your Mutt adoption day - Jme T

Motley Zoo is a volunteer run, foster based Washington state nonprofit animal rescue located in Redmond WA. They have been able to save over 3,300 animals since 2009. Animal shelters contact Motley Zoo for help when they cannot help an animal. Motley Zoo pays for medical treatment if necessary and places the pet in foster care to help them become adoptable. Motley Zoo works with families looking for compatibility with the pet as the first priority. They want to make sure this is a successful lifelong adoption. Dogs typically come from shelters when they are overflowing, or the animal has a specific need that cannot be addressed in that environment. Medical issues: bad teeth, hair loss, eye/ear problems, heart murmurs or broken limbs, etc. Medically susceptible: pregnant dogs, nursing moms, puppies, senior dogs, already ill dogs. Emotional needs: those experiencing stress (hiding, barking/ panting, escaping). Behavioral needs: those who require additional training and socialization, minor behavior mod. Dogs come to us from owner-surrenders for a variety of reasons such as: unwanted litter, moving, new baby, medical issues in human, medical issues in dog, financial issues, allergies, not getting along with other pets or family, other minor behavioral matters / lack of training. Eastside Subaru is fortunate to partner with Motley Zoo to help them with medical costs and housing. We look forward to helping them by donating funds, manpower or advertising their events and causes.

Montley Zoo
Montley Zoo's Strut your Mutt adoption day

Eastside Subaru loves to Care for Cancer Patients - Katie J

Eastside Subaru is a wonderful partner in the fight against blood cancer and giving back. On July 12, 2019, they showed their dedication to the mission of the Leukemia & Lymphoma Society of ending blood cancer and improving the quality of life of patients and their families with a special delivery. They hand delivered 80 warm blankets to cancer patients at Halvorson Cancer Center at Evergreen Hospital to help ease the discomfort cancer treatment can cause. Thank you so much for helping LLS fulfill our mission and for caring about cancer patients in your community.

Leukemia & Lymphoma Society: WA/AK Chapter
Eastside Subaru loves to Care for Cancer Patients

Eastside Subaru - Chuck Jones - Douglas R

At 60 years old I have been taken by every auto dealer trick known to man. Chuck Jones is the exception. In internet sales, he responded to a price inquiry that was $4400 below rebate. I thought that this was the classic bait and switch tactic. I went into the dealer for a test drive after the offer had expired. I didn’t have to fill out a bunch of forms (really a tactic to get sales data on me), just take the car out by myself and go. After the test drive, I told Chuck what I wanted to buy. He told me the price was $4000 under invoice. I showed him the offer and he took it to his manager. Chuck didn’t make me cool my heels in the room for 30 minutes (another tactic), but was right back and honored the offer. Great sales experience. Fast, fair, and honest. The dealer could offer a lot less than invoice and make more money, but they don’t. The usual car dealer tactic is to separate you from as much of your money as they can, but not Eastside.

Eastside Subaru - Chuck Jones

Eastside Subaru Bloodworks Blood Drive - Karen C

Eastside Subaru is dedicated to serving our community. One of the ways we do this is by hosting a blood drive for employees and customers! We want to thank you, blood donors and supporters, for your combined efforts in saving lives. Here are a few results from the Eastside Subaru Blood Drive hosted on October 3, 2018. Units Collected: 9 registered to give & 7 units were collected Potential Lives Saved: 21 First Time Donors: We welcomed 6 new donors for this event. We hope you become regular blood donors for years to come!! Dedicated Donors: The top donor gave blood for the 107th time. Special thanks to all who donated, to Ken Pletcher for coordinating the details, and to Eastside Subaru for hosting us. The gift you give is needed by so many each and every day. You help ensure that our regional hospitals have the necessary blood supply for patients!

Bloodworks Northwest
Eastside Subaru Bloodworks Blood Drive

Eastside Subaru Supports Local Cancer Patients - Anne G

Matt Waitman and Hussein Patwa from Eastside Subaru arrived at Evergreen Hospital on Friday, July 28th, with a bounty of patient blankets and a huge box full of craft kits for kids who visit loved ones fighting cancer at Evergreen Hospital in Kirkland. Receiving this great gift were Evergreen Foundation staff member Meg Powers and Executive Director Kae Peterson who explained how useful these blankets are to cancer patients as they undergo chemotherapy treatment. They told the group that they delighted in distributing 50 blankets last year and are even more pleased to be distributing the 80 blankets just donated by Eastside Subaru, as well as the craft kits that kids enjoy while visiting family. Kae noted that patients liked their blankets so much last year that she often sees returning patients bring those blankets along with them for outpatient appointments and inpatient stays. LLS Executive Director Anne Gillingham joined the group to thank both organizations for their support of blood cancer patients in the local community.

Leukemia & Lymphoma Society
Eastside Subaru Supports Local Cancer Patients